Plain-language summary: We only collect what you voluntarily submit (scam phone numbers, URLs, scenarios). We do not sell your data, we do not require registration, and we do not store your personal identity information. All submissions help protect other Indians from fraud.
1. Information We Collect
Digital Arrest Help India operates as a free, public-interest platform. We collect only the minimum data necessary to deliver our services.
| Data Type | What We Collect | How Collected |
|---|---|---|
| Scam Phone Numbers | Phone numbers you submit as suspected scam numbers | Voluntary submission via verification tool |
| Scam URLs / Domains | Website domains flagged as phishing or fraudulent | Voluntary submission via URL checker |
| Scam Type | Category of scam (e.g., Digital Arrest, Parcel Scam) | Selected from dropdown during report |
| Usage Analytics | Page views, tool interactions, general usage data (anonymised) | Google Analytics (if enabled) |
| Technical Logs | IP address (approximate), browser type, device type | Automatically via server / Firebase |
We do NOT collect: Your name, Aadhaar number, PAN, bank details, passwords, or any personally identifying information. You do not need to register or log in to use our tools.
2. How We Use Your Data
All data collected is used exclusively for public-interest fraud prevention purposes:
- Scam database population: Submitted numbers and URLs are added to our crowd-sourced scam database so future users can verify them.
- Pattern detection: Aggregate analysis of submitted scam types helps us improve our scenario analysis tool.
- Service improvement: Anonymous usage analytics help us understand which tools are most useful and fix technical issues.
- Research & reporting: Aggregate, anonymised statistics may be published to raise public awareness about digital arrest scams in India.
We do not use your data for advertising, profiling, or any commercial purpose.
3. Data Storage & Firebase
Scam reports submitted through our platform are stored in Google Firebase Firestore, a cloud database operated by Google LLC. Our Firebase instance is configured as follows:
- Location: Google Cloud data centers (primarily Singapore / Mumbai region for Indian latency).
- Access controls: Firestore Security Rules restrict write access to authenticated sessions only; scam data is publicly readable to enable verification queries.
- Retention: Submitted scam reports are retained indefinitely to maintain database accuracy. Users may request deletion of a specific submission by contacting us (see Section 11).
- Google's Privacy Policy: Google's handling of Firebase data is governed by the Google Privacy Policy.
Our Firebase API key is intentionally client-facing (standard for Firebase Web SDK). It is domain-restricted via Google Cloud Console and paired with locked-down Firestore Security Rules to prevent unauthorised writes.
6. Security Measures
We implement industry-standard security practices:
- HTTPS encryption for all data in transit (enforced via CSP headers).
- Content Security Policy (CSP) to prevent XSS and code injection attacks.
- Input sanitisation on all user-submitted data before database writes.
- Firebase Security Rules requiring anonymous authentication for write operations.
- Domain-restricted API keys via Google Cloud Console.
However, no internet-based platform can guarantee 100% security. We encourage you never to submit sensitive personal information through our tools.
7. Your Rights
Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and the IT Act, 2000, you have the following rights:
- Right to access: Request information about data we hold related to submissions you made.
- Right to correction: Request correction of inaccurate scam reports you submitted.
- Right to erasure: Request deletion of a specific submission you made (subject to verification).
- Right to grievance redressal: Lodge a complaint with our Grievance Officer (see Section 11).
To exercise any right, email us at help@digitalarresthelp.in with subject line "Privacy Request". We will respond within 30 days.
8. Children's Privacy
This platform is intended for users aged 18 years and above. We do not knowingly collect personal data from children. If you believe a minor has submitted data through our platform, please contact us immediately at help@digitalarresthelp.in and we will delete the data promptly.
9. Third-Party Links
Our platform contains links to external sites including cybercrime.gov.in and the national 1930 helpline. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our platform after changes are posted constitutes acceptance of the updated policy.
11. Contact & Grievance Officer
For any privacy-related queries, data requests, or complaints, contact our Grievance Officer as required under the IT Act, 2000:
📬 Grievance Officer — Digital Arrest Help India
📧 Email: help@digitalarresthelp.in
🌐 Website: digitalarresthelp.in
📍 Uttar Pradesh, India
We aim to respond to all privacy requests within 30 days of receipt.